Commerce Disclosure
(Specified Commercial Transactions Act – 特定商取引法に基づく表記)
This page provides legally required information in accordance with Japan’s Specified Commercial Transactions Act (特定商取引法) to ensure transparency and consumer protection.
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Business Information
Legal Business Name:
Yamaguchi Motors 合同会社
Representative / Responsible Person:
Haider Zeeshan
Business Address:
529-2 Iwasagawashi, Ota, Gunma 373-0841, Japan
Phone Number:
+81 90-8051-1888
(Available during business hours)
Email Address:
yamaguchimotors514@gmail.com
Website:
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Business Description
Yamaguchi Motors 合同会社 operates an automotive business specializing in the sale, purchase, delivery, and export of new and used vehicles from Japan.
Our services include domestic vehicle sales, international export, auction vehicle sourcing, logistics coordination, and related automotive support services.
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Sales Price
• Vehicle prices are displayed on the website or provided individually upon inquiry.
• Prices may vary depending on vehicle condition, specifications, destination, and services requested.
• Prices do not always include additional costs such as taxes, registration fees, delivery charges, export fees, customs duties, or insurance unless explicitly stated.
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Additional Fees & Charges
Customers may be responsible for additional costs, including but not limited to:
• Vehicle registration or deregistration fees
• Domestic delivery or transportation costs
• Export documentation and handling fees
• Shipping charges (RORO or container)
• Customs duties, taxes, and import fees in the destination country
• Bank transfer fees or currency conversion fees
All applicable charges will be clearly explained and confirmed before payment.
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Payment Methods
We accept the following payment methods:
• Credit and debit cards (via Stripe)
• Bank transfer
• Cash payment (where applicable and agreed in advance)
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Payment Timing
• Payment is required after order confirmation and before delivery or shipment.
• For export orders, full payment is generally required prior to shipment.
• Orders will not be processed until payment requirements are fulfilled.
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Delivery & Service Provision Timing
• Domestic vehicle delivery within Japan typically takes several business days, depending on location and logistics.
• International shipping timelines vary based on destination, shipping schedules, customs clearance, and port conditions.
• Delivery and shipping dates provided are estimates only and may be subject to delays beyond our control.
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Returns, Cancellations & Refunds
Order Cancellation
• Orders may be cancelled only before the vehicle is delivered or picked up.
• Once a vehicle has been delivered, collected, or shipped, cancellation is generally not accepted unless required by law or agreed in writing.
Returns
• Returns are accepted only in limited circumstances and require Company approval.
• Vehicles must be returned in the same condition as at the time of delivery or pickup.
Refunds
• Refunds, if approved, will be processed using the original payment method.
• Processing time is generally 7–10 business days after approval.
• Export vehicles, special orders, or “as-is” sales may not be eligible for refunds unless required by law.
For full details, please refer to our Refund Policy and Return Policy pages.
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Product Condition
• Used vehicles may show signs of normal wear consistent with age and mileage.
• Vehicle descriptions, images, and inspection details are provided for reference purposes.
• Customers are encouraged to review all information carefully before purchase.
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Handling of Defective Products
If a vehicle has a serious issue caused by our responsibility, customers must notify us immediately upon delivery or pickup.
Claims reported after acceptance may not be eligible for compensation or return.
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Business Hours
Monday – Friday: 08:00 – 17:00
Saturday: 08:00 – 17:00
Sunday & Public Holidays: Closed (or by appointment)
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Disclaimer
Yamaguchi Motors 合同会社 is not responsible for delays or losses caused by customs procedures, shipping companies, port congestion, natural disasters, or other events beyond our control.
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Governing Law
All transactions are governed by the laws of Japan, and any disputes shall be subject to the jurisdiction of Japanese courts.