Return Policy

Return Policy for Yamaguchi Motors 合同会社

This Return Policy explains the conditions under which customers may request a return, exchange, or refund for vehicles or services purchased from Yamaguchi Motors 合同会社.

We aim to ensure transparency and fairness while protecting both our customers and our business.

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1. Returns & Eligibility

• Returns are considered only in limited circumstances and are subject to approval by the Company.

• To be eligible for a return, the vehicle must be returned in the same condition as it was at the time of delivery or pickup.

• Any damage, excessive wear, modification, or depreciation may result in a deduction or rejection of the return request.

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2. Non-Returnable Items

The following are generally non-returnable:

• Vehicles sold on an “as-is” basis

• Export vehicles once shipped or handed over to a shipping company

• Special orders or customized vehicles

• Vehicles already registered, exported, or transferred to the customer

Returns may still be processed if required by applicable law.

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3. Damages & Issues

• Customers must inspect the vehicle at the time of delivery or pickup.

• Any issues or damages must be reported immediately upon delivery or pickup.

• Claims reported after acceptance of delivery may not be eligible for return or compensation.

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4. Exchanges & Refunds

• Exchanges are subject to availability and Company approval.

• Approved returns may qualify for a refund in accordance with our Refund Policy.

• Refunds, if approved, will be processed using the original payment method.

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5. Return Process

• Customers must contact us with full order details to request a return.

• No return will be accepted without prior approval from the Company.

• Customers may be responsible for transportation or handling costs unless otherwise agreed.

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6. Contact Information

For return-related inquiries or to request a return, please contact us:

Yamaguchi Motors 合同会社

Representative: Haider Zeeshan

📞 Phone: +81 90-8051-1888

📧 Email: yamaguchimotors514@gmail.com

📍 Address: 529-2 Iwasagawashi, Ota, Gunma 373-0841, Japan

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7. Policy Updates

Yamaguchi Motors 合同会社 reserves the right to update or modify this Return Policy at any time without prior notice. Customers are encouraged to review this policy before making a purchase.

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Thank you for your understanding and cooperation.

Yamaguchi Motors 合同会社